FREQUENTLY ASKED QUESTIONS
HOW DO I KNOW WHAT SIZE WHEEL COVER I NEED?
To measure what size wheel cover you need: use a measuring tape to measure the diameter of the area inside the hand rim on the wheel. The diameter inside the hand rim determines the size wheel cover that you will need. Generally, the measurements are between 45cm - 50cm on a manual wheelchair. This is the most accurate way to measure your wheel cover size.
It is possible for us to make our wheel covers to fit any size you need. If you have a power chair or smaller wheels send us measurements and a photo to firstname.lastname@example.org and we can make a custom size wheel cover for you.
HOW DO I FIT THE WHEEL COVERS ONTO MY WHEELCHAIR?
Our wheel covers are flat round disks and have 3 velcro straps at the back of them to easily secure them directly to the spokes of your wheels. Please watch our demo video below to see.
DO YOU MAKE WHEEL COVERS FOR POWER CHAIRS?
Our wheel covers are generally made to fit on manual wheelchairs. We do, of course, make smaller wheel covers on request so if you are interested in this service contact our designers on email@example.com
ARE IZZY WHEELS WATER-PROOF & WHAT ARE THEY MADE OF?
As we are an Irish company we understand harsh rainy weather. All Izzy Wheels are made of high-quality 3mm plastic which is strong, lightweight, water-proof, and fade-proof. There are velcro straps at the back to fasten the wheel covers directly to the spokes on your wheels.
CAN I PRINT MY OWN DESIGN ONTO WHEEL COVERS?
Yes! If you have a design that you would like printed we can provide that service. You must send us the design in print-ready quality in PDF format. The dimensions are 500mm with a 135mm cut out in the center. We can not produce the design if you have used copyrighted characters unless you have been given formal permission by the licensor.
DO YOU SHIP WORLDWIDE?
Yes, of course! We will ship your fabulous Izzy Wheels right to your door and provide you with a tracking link so you can follow your parcel's journey.
HOW MUCH DOES SHIPPING COST?
Ireland €10, United Kingdom €15, Europe €15, USA €18, Canada €18, Australia €18, rest of world €18. The shipping cost will be added at the checkout when you are ordering. Shipping is provided by DHL and each order will come with a tracking link when the shipment is on the way. Shipments into the UK and US may be subject to customs fees. Luxury gift wrapping is included with every order.
HOW LONG DOES SHIPPING TAKE?
Shipping generally takes 10 business days from when you place your order. Each pair of Izzy Wheels are made to order especially for each person. As soon as your wheel covers are ready they are beautifully gift wrapped and sent by express post. Please note that during the holiday season, delivery times may take slightly longer.
WHAT IS THE RETURNS POLICY?
Refunds and exchanges will be given up to 14 days from when the product was received provided the wheel covers are in their perfect and undamaged condition. Customized sizes or customized designs cannot be exchanged or refunded. For more information on returns visit our
I AM AN ARTIST, CAN I CREATE A DESIGN?
We invite artists and designers from around the world to send us their portfolios via email. We choose to work with artists and brands who we feel fit the Izzy Wheels style, message, and ethos. Please visit our Collab With Us page to apply.
DO YOU OFFER GIFT VOUCHERS?
Yes, we do! Gift vouchers can be used to purchase any pair of wheel covers from our collection. You will receive a personalized gift voucher via email with a gift code. Click here for more information.