DELIEVIVERY & RETURNS
HOW MUCH DOES SHIPPING COST?
Ireland €10, United Kingdom €15, Europe €15, USA €18, Canada €18, Australia €18, rest of world €18. The shipping cost will be added at the checkout when you are ordering. Luxury gift wrapping is included with every order. Shipments to the UK and US may be subject to customs fees.
HOW LONG DOES SHIPPING TAKE?
Shipping generally takes 10 business days from when you place your order. Each pair of Izzy Wheels is made to order for each person. Please note that during the holiday season, delivery times may take slightly longer.
TRACKING YOUR ORDER
When your order is on its way you will recieve an email with a tracking number and a link so you can follow your parcel every step of the way. Delivery is provided by DHL.
If you ordered the wrong size, or your product is faulty, refunds and exchanges will be given up to 14 days from when the product was received. Refunds or exchanges are given provided the wheel covers are in their perfect and undamaged condition. Customized designs (for example if you print your name on the covers) or customized sizes cannot be exchanged or refunded. Buyer covers the return postage. The parcel is the buyers responsibility until we receive it back to our studio safely so we recommend requesting a tracking number when sending it back.
HOW TO RETURN
Please contact us directly at firstname.lastname@example.org before posting your returns so know that your parcel is coming.
Our return address is:
Izzy Wheels, 37 The Hibernia Building, HSQ, St John's Road West, Dublin 8, Ireland, D08 RW31
Phone number: +353 860571757